Account

Delete your account

You can delete your MyFinly account and its data at any time.

Option 1 — In the app (fastest)

1. Open MyFinly and tap Settings (the gear icon).
2. Tap Delete account.
3. Type DELETE and confirm with your password.

Deletion starts right away: you're signed out and your data is deleted. Automatic follow-up passes in the next hour remove anything that was still being saved when you asked.

Option 2 — Without the app

Email myfinlyaimoneymanager@gmail.com from the email address on your account with the subject "Delete my MyFinly account". For your security, we'll confirm the request came from the account owner before deleting, and we'll email you once your account has been deleted.

What gets deleted

• Your sign-in (email and password).
• Entries, conversations with the assistant and voice transcripts.
• Files you uploaded, such as receipt photos and any remaining voice notes.
• What the assistant remembers about you, and your preferences.
• Data from earlier versions of the MyFinly app, because it's the same account.
• Once Bank Sync is active: every bank connection is ended at Plaid, and all imported bank data is deleted.

What isn't deleted by us

• Your store subscription. Cancel it in your App Store or Google Play account settings. Deleting your account doesn't stop store billing.
• Your subscription record at RevenueCat, our subscription-status provider. It is not deleted automatically at this time. Email us if you'd like us to ask RevenueCat to delete it.
• A minimal deletion record (your account identifier and the request dates), which we use to block the account and finish the deletion. It is deleted automatically after 30 days.
• Technical logs without financial content, which are deleted after 30 days.
• Database backups, which expire within 14 days.
• Information we must keep by law.

See the Privacy Policy for details.